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These terms and conditions govern your use of letterart-store.com (“letterart-store.com”), the terms of any purchases you make through Letterart Store and the letterart-store.com website, and your relationship with Letterart Store. Please read it carefully as it affects your rights and obligations under the law. By using the Site and/or registering with the Site, you agree to these Terms and Conditions and to our Privacy and Cookie Policy.
Basis for using a letterart shop website
1- letterart-store.com is provided to you free of charge for your personal use in accordance with these Terms and Conditions and our Privacy Policy. By using letterart-store.com you agree to be bound by these Terms and Conditions and our Privacy Policy.
2- These Terms and Conditions govern your use of the letterart-store.com website in general, the products you purchase in Letterart Store and on the letterart-store.com website and all services provided in connection with them.
Register
2.1 To register on letterart-store.com, you must be over eighteen years of age.
2.2 You must ensure that the details provided by you on registration or at any other time are correct and complete.
3. Password and security
3.1 When registering to use letterart-store.com, you will be asked to create a password. This password must be kept confidential and not disclosed or shared with anyone. You will be responsible for all activities and orders that occur or are given under your password. If you know or suspect that someone else knows your password, you must notify us by contacting Customer Service immediately (see paragraph 24 below for contact details).
3.2 If letterart-store.com has reason to believe that there is likely to be a breach of security or misuse of letterart-store.com, we may require you to change your password or we may suspend your account in accordance with clause 21 below.
intellectual property
4.1 The content of letterart-store.com is protected by copyright, trademark, database and other intellectual property rights. You may retrieve and display letterart-store.com content on a computer screen, store such content in electronic form on a disk (but not any server or other networked storage device) or print one copy of such content for your own personal, non-commercial use, provided that you Keeps all copyright and proprietary notices intact. You may not otherwise reproduce, modify, copy, distribute or use any of the materials or content on letterart-store.com for commercial purposes without written permission from letterart-store.com
4.2 No license is granted to you in these terms and conditions to use any trademark of letterart-store.com or its affiliates.
restrictions
5.1 You may not use letterart-store.com for any of the purposes described below (this includes any use by you of the Community Sites – see Paragraph 6 below for more information on the Community Sites):
Unauthorized access to other computer systems
Interfere with any other person’s use or enjoyment of letterart-store.com
Interfering with or disrupting networks or websites connected to letterart-store.com
Make, transmit or store electronic copies of copyrighted material without the owner’s permission
Transmitting material that contains any form of advertising or promotion of goods and services, junk mail, chain letters or “spam”
Impersonate another person
Pointing to addresses of specific websites outside letterart-store.com
Advertising.
5.2 letterart-store.com reserves the right to refuse to post materials on the letterart-store.com website or to remove materials already posted on the letterart-store.com website. You must not attempt to republish materials that letterart-store.com has refused to post on the letterart-store.com site or Previously removed from letterart-store.com
5.3 You will be liable for all losses, costs and expenses reasonably incurred by us, all damages awarded by the court against us and all amounts paid by us as a result of any settlement agreed by us arising out of or in connection with:
any claim by any third party that your use of letterart-store.com is defamatory, offensive, offensive, obscene, pornographic, or illegal, or in violation of any applicable law, regulation or code of practice; And
Any claim by any third party that your use of letterart-store.com by you infringes such third party’s copyright or other intellectual property rights of any nature.
5.4 By submitting the Materials, you grant letterart-store.com a perpetual, royalty-free, non-exclusive license to reproduce, modify, translate, make available, distribute and sub-license the Materials in whole or in part and in any form.
Use of community sites
6.1 letterart-store.com includes a number of community sites, which may allow users to interact with each other via message boards and other user forums (“Community Sites”).
6.2 You are advised not to post or disclose in any way any of your personal data on the Community Sites (for example, your address, telephone number or email).
6.3 letterart-store.com does not control or manage the content on the Community Sites. However, letterart-store.com reserves the right to refuse to post materials, to remove materials posted on community sites, and to contact you in the event of concerns about content you have added to a community site. The Site may review or edit the content of the Community Sites.
6.4 letterart-store.com makes no representations as to the validity of any opinion, advice, information or statement displayed on message boards by third parties. You are solely responsible for the content of your messages posted on message boards and the opinions expressed by individuals do not represent the views of letterart-store.com
THIRD PARTY SITES
For the convenience of letterart-store.com customers, letterart-store.com may include links to other websites or materials. letterart-store.com is not responsible for any of these websites or materials, which is beyond its control.
Advertising and sponsorship
Some areas within letterart-store.com may contain advertising and sponsorship. Third party advertisers and sponsors are responsible for ensuring that materials submitted for inclusion on letterart-store.com comply with relevant laws and regulations. We will not be liable for any error or inaccuracy in advertising and sponsorship materials provided by third parties.
Availability of a letterart store site
9.1 letterart-store.com aims to provide an error-free service. However, if an error occurs in the Service, you must inform the Customer Services (see paragraph 24 below for contact details) or via e-mail at [email protected] and we will try to correct the error as soon as possible.
9.2 letterart-store.com may occasionally restrict access to the Site to allow repairs, maintenance, or the introduction of new facilities or services.
9.3 Some purchases made on letterart-store.com will also be subject to certain product terms – if you are unsure about anything related to the purchase of any product, please contact Customer Services for further assistance.
Product descriptions and prices
10.1 We have made every effort to describe and display the Products as accurately as possible. Although, products may differ from their descriptions, product images are for representation purposes only and may differ slightly from the actual product. If there is anything you do not understand, or if you would like more information, please contact Customer Service (see paragraph 25 below for contact details). Product descriptions/performances cited against each are based on the catalog and technical literature printed by the manufacturer/agent. Therefore, the writing provided against each product is not from letterart-store.com and is subject to change without prior notice.
10.2 The price may sometimes differ between a letterart-store.com and a letterart-store.com; You will be charged the price found on letterart-store.com when you use this site. We are under no obligation to honor any in-store price or promotional offer that differs from that on letterart-store.com.
10.3 If we, in error, reduce the price of a Product, we will not be responsible for providing that Product to you at the stated price, provided that we notify you before dispatching the Product to you. In these circumstances, we will notify you of the correct price so that you can decide whether or not you wish to order the product at that price. If you decide not to order the Product, we will refund you the full amount paid for that Product in accordance with our refund policy in paragraphs 16 and 17 below.
10.4 Payment may be processed before letterart-store.com dispatches the Product you have ordered. If we have to cancel the order after the payment has been processed, the said amount will be returned to your credit card account. No cash payments may be made under any circumstances.
10.5 Delivery fees are not included in the product price, which will depend on the delivery method you choose and will be added during checkout. See paragraph 15 below.
availability
11.1 All products advertised are subject to availability or while stocks last (as the case may be).
11.2 We try to ensure that we always stock the full range of Products and will let you know if a Product is not available. If for any reason beyond our reasonable control we are unable to supply a particular Product, we will only be liable to you to ensure that we do not charge you for that Product.
11.3 For the benefit of all our customers, we may impose restrictions on the bulk purchase of certain products. letterart-store.com reserves the right, at our sole discretion, to limit the quantity per person, per household, or per order. These limitations may apply to orders placed by the same account, the same credit card, and also to orders that use the same address of invoicing and/or of expedition. letterart-store.com will provide notice to the customer if these limits apply.
accept orders
12.1 Your order is an offer to buy from us. We will send you an order acknowledgment email detailing the products you have ordered.
12.2 Nothing we do or say amounts to acceptance of your offer until we have sent you an email notifying you of our order approval. At this point, a contract will be entered into between us for you to buy and us to sell the products you have ordered from us.
12.3 After the time the Contract has been concluded, you cannot amend your order (but please see your right to cancel the order in Paragraph 15 below).
12.4 At any time up to and including the conclusion of a Contract, we may refuse to provide you with a Product. If we refuse to supply a product to you and you have already paid for it, we will refund you the full amount actually paid for that product in accordance with our refund policy in paragraphs 16 and 17 below.
delivery
13.1 Delivery will be made to the address specified upon completion of the order. At the point of delivery, courier partners will require verification of the identity of the consignee by seeing either the original labor card, passport, driver’s license, Omani ID or Free Zone ID to support verification of the consignee.
13.2 Please note that we do not ship internationally.
13.3 We use various delivery methods, depending on the size of the Product you order. Some products are delivered directly by our suppliers and the supplier will contact you to arrange delivery.
13.4 Whilst we make every effort to deliver all your Products within 48 working hours of the date of your order, we will not be liable if we fail to do so in part or in whole due to circumstances beyond our control. We will contact you to let you know if we have any problems getting a product to you within that time. Products delivered by the supplier to areas outside the main city limits that are categorized as far or near far may take up to 5 working days depending on the suppliers’ schedules. (contact customer support if more information is needed)
13.5 Before ordering online, you should check the following:
The item will fit through the doors.
The item will fit within the exact space allotted to your home.
There is a clear path between the road and your front door.
If you live in an apartment, the elevator is suitable for receiving size and weight.
In case of any access difficulties, please inform us in advance, on the day you must make sure of the following:
There is a clear path to your home.
Your floors are covered to prevent rubbing.
Any sensitive items are placed in a safe place.
Cancel your order if you change your mind
14.1 If the customer cancels the order, letterart-store.com shall cancel the order at your request. However, online transaction fees will not be refunded. Delivery and re-picking costs will apply if the product has been shipped. letterart-store.com will not be able to cancel orders that have already been shipped. letterart-store.com reserves the right to indicate whether the order has been shipped or not. Customer agrees not to contest the decision made by letterart-store.com and to accept letterart-store.com’s decision regarding cancellation.
14.2 For details on how to cancel your order, please visit our Returns and Refunds page or contact Customer Support on 96276406.
defective products
If your products arrive damaged or defective, you can return them and get a refund or replacement product. Please visit Returns and Refunds for details on how to return it and details of our exchange and refund policy.
Refunds at letterart-store.com
If you are entitled to a refund, we will refund you based on the following criteria:
16.1 letterart-store.com is unable to purchase products: A reasonable time of 7-10 days must be given from the date of authorization.
16.2 Products are not functional upon delivery.
16.3 Products are lost during delivery.
16.4 The product cannot be repaired.
16.5 Refunds for Products purchased under a Promotion will depend on the terms of the Promotional Price.
16.6 The refund settlement will only be affected once the refund has been made by the Bank, which is the next billing cycle from the date the refund request was submitted.
16.7 Letterart-store.com will fully refund the delivery fee if you return all the products of your order at the same time. If you choose to keep certain Products, we may maintain a credit for delivery charges that apply to the Products you retain.
16.8 Please keep all items with their complete packaging and inner packing intact if you intend to refund any items within the specified conditions. No exchange or refund will be considered without it.
16.9 We offer a 7-day money-back guarantee if you change your mind, provided that the merchandise is new, in re-saleable condition, and the consumables still sealed, a refund can be granted upon letterart-store.com approval within 7 days after delivery. (exceptions apply). However, the supplier will be deducted from the courier or handover fee in addition to the card transaction fee in addition to any additional fees incurred by the courier collection.
Refunds at letterart-store.com
The return and exchange policies of Craft Stores, physical stores, fall under the following criteria.
17.1.1 Goods returned within seven (7) days will be replaced by items of similar value, provided that the returned goods have not been used in any way and have not been opened with the original POS invoice.
17.1.2 If the customer does not want to use the item for any reason, holds a receipt and has not been used, it can be exchanged or a credit note issued if the customer insists.
17.1.3 All product exchanges, product returns, exchange vouchers and credit notes must be approved by the signature of the Duty Manager, as well as verified to match the product with the serial number (usable items to be cleared immediately).
17.1.4 If the product purchased has passed its expiry date.
17.1.5 If the product is defective (it must be verified based on the terms and conditions printed on the warranty invoice stationery), Harf Store will first attempt to repair it. If it is not salvageable, the item will be replaced at the same value.
17.1.6 For products that cannot be repaired or replaced, a replacement voucher / credit note will be issued. The relevant store management reserves the right to make decisions regarding refunds. Refunds are made only after the approval of the concerned store management.
17.1.7 If the customer brings products that are found to be spoiled at the time of purchase, or the goods are not of satisfactory quality, the customer service supervisor, with the approval of the manager on duty and with the assistance of the department supervisor, can follow the normal procedures for replacement, return and refund.
17.2 Exemption from exchange/return:
17.2.1 For hygienic reasons, underwear, cosmetics, perfumes and personal care products such as shavers, trimmers and epilators once used will not be exchanged, returned or refunded.
17.3.2 For perishable items, there is no exchange and refund. However, if it is spoiled at the time of purchase, an exchange can be provided.
17.3.5 If the product is not of the expected quality, it can be returned on the same day of purchase and a replacement notice can be issued. Replacement may be considered, as long as it is supported by the original receipt or invoice.
17.3.6 If the Customer insists on a return, the Customer Service Supervisor can always contact the relevant Supervisor for further assistance.
17.3.7 Returned items must not be mixed with regular items and must be disposed of immediately.
17.3.8 The exchange voucher, credit note and refund may be used as a last resort to retain the customer and prevent disruption.
17.3.9 All product exchanges, product returns and exchange vouchers / credit notes must have the approval and signature of the Duty Manager.
17.4 Exchange / Return Policy – Department Store
Department sections:
IT products
stationary
family
Electronics / Home Appliances
Textiles
home furnishing
the shoes
Luggage
Jewelry, women’s bags and accessories
play and sports
Etisalat (recharge coupons and SIM cards)
Exchange / return procedures:
17.4.1 Goods returned within seven (7) days will be replaced by items of similar value, provided that the returned goods have not been used in any way and have not been opened with the original POS invoice as well as matching serial number (where applicable).
17.4.2 The returned goods must be in their original condition and packaging. Item(s) are unworn, unwashed, unused, altered, dirty or damaged and in salable condition.
17.4.3 The returned product must be in a condition deemed suitable for resale.
17.4.4 Returned Product, which has been ordered and invoiced but not delivered, may be accepted for exchange, return or refund.
17.4.5 For delivered goods, if the customer opens the package and discovers a damaged item, the product is eligible for exchange, return or refund.
17.4.6 All product exchanges, product returns and exchange vouchers / credit notes must be approved by the signature of the Duty Manager.
17.4.7 If the product has not lasted for a reasonable period of time or if the complaint has been notified to the office within a reasonable time or is not in a reasonable condition, it may be accepted for exchange, return or refund.
17.4.8 If a wrong product is bought or sold by the merchant/character shop staff.
17.4.9 Provision of exchange is applicable in the event of a manufacturing defect in the product (for products from textiles / toys / sports / shoes / home furnishings / luggage sections).
17.4.10 If a product is found to not function properly or have any manufacturing defects (in the case of products from IT/Home Appliances/Electronics department), the same product must be sent in for repair.
17.4.11 If the item is not repairable, it will be replaced at the same value.
17.4.12 For products that cannot be repaired or replaced, a replacement voucher / credit note will be issued. The store management reserves the right to make decisions regarding refunds.
17.4.13 Refunds are provided only upon approval of the relevant store management.
17.4.14 After-sales service applies to products such as luggage, appliances, electronics, information technology and imaging products provided by the authorized service centers of the respective manufacturers based on their warranty terms and conditions.
Exclusion from exchange/return:
17.4.15 The Service Guarantee is only valid for mobile phones and accessories.
17.4.16 Replacement or return of mobile phones is valid during the warranty period. If the phone is not damaged due to misuse, it will be sent in for repair.
17.4.17 In matters relating to the exchange/return of mobile phones and accessories, the advice of staff from the mobile phone department or from the after-sales counter should be taken on a mandatory basis.
17.4.18 It shall be entirely at the discretion of the management of the respective store to issue an exchange voucher / credit note and provide refunds for customer retention. It again depends on the discretion of the concerned department to prevent disturbance. Refund should only be given upon approval of the concerned store management and should be considered as the last option to resolve the customer’s complaint.
17.4.19 For hygienic reasons, underwear / underwear, underwear, swimwear, dividends, body jewelry, perfumes and personal care products such as shavers, trimmers and epilators once used are not exchanged, returned or refunded.
17.4.20 Products that are damaged during use are not eligible for repair, replacement or refund.
17.4.21 No exchange or return will be offered on books, magazines, CDs, office software and DVDs once they have been sold and taken out of the store.
17.4.22 Garments, once altered, are not eligible for exchange and refund.
17.5 Issuance of exchange slip / credit note
17.5.1 A cash voucher / time-binding credit note is issued by Craft Store to the customer, which is equal to the value of the product according to the original proof of purchase.
17.5.2 Damaged or damaged goods cannot be serviced during the warranty period.
17.5.3 when it does not meet the customer’s specifications and the customer insists that items be returned in their original packaging.
17.6 Procedures for issuing the exchange voucher / credit note
17.6.1 The customer must present the original invoice (invoice) to the customer service desk.
17.6.2 In the normal return process, an exchange receipt/tax credit note may be issued to the customer with the approval and approval of the department supervisor, customer service manager, and manager on duty.
Products returned after seven (7) days need special consideration and must be reported to the General Manager mandatory in cases where the customer has a return after more than seven (7) days of purchase.
In an emergency, if the manager on duty is unreachable and the department employee agrees to take back the item, an exchange voucher/credit note can be issued to the respective customer after the customer service staff informs the general manager. Immediate next Duty Manager shall verify the disbursement deposit and physically check the product with the department supervisor.
It is necessary to fill in the following details in the Customer’s “Tax Credit Note”:
Customer name and mobile number
Name and signature of department staff/department supervisor, customer service manager, and duty manager.
All approvals must be done immediately upon customer return by product verification and should not be done at the end of the day.
An approved customer tax credit note must be kept at the customer service desk at all times and handed over to the cash desk on end-of-day operations.
The accountant at the cash desk must verify that all customer tax credit notes received have been approved by all three (3) creditors.
17.6.3 The exchange voucher/tax credit note issued can only be redeemed once within the validity period mentioned in the same voucher. The exchange voucher/credit note issued at the store that issued the customer may be redeemed.
The customer relations supervisor has to select the item from the invoice, mark the item to be returned, and scan the barcode of the receipt, or he can enter the details from the receipt manually into the POS machine. A sample receipt is mentioned on the right side for your reference. The details to be entered include store number, point of sale number, and receipt number. Once entered, the system will retrieve the voucher details and the supervisor needs to select which item to return from the voucher. Go to the return option in the POS machine, select, enter the amount correctly, and make sure that the POS machine displays a negative amount. Scan the exchange deposit code and press the sum to get the exchange slip/credit note. The customer relations supervisor has to mark the returned item (the same has to be done on the original receipt and also on the exchange deposit receipt as well). No refund will be given on the exchange slip / credit notes once issued.
When signing the exchange slip/credit note, the customer service supervisor should write down the name of the person who approved it.
Payments and cards
18.1 Payment for your Products will be made at the time you place your order. Payment is made via bank muscat which operates on a professional payment gateway.
18.2 Your credit/debit card details will be encrypted at the highest level and kept on Thawani Payment Gateway, safe from hackers.
18.3 When ordering from letterart-store.com, we only accept orders from web browsers that allow communication through Secure Socket Lawyer (SSL) technology, for example Internet Explorer version 7.0 or higher, Firefox version 3.5 or higher, or Chrome version 10 or higher and Safari version 5 or higher. This means that you cannot inadvertently make a request through an insecure connection.
18.4 All customers will be charged in the local currency related to the country of the order. If a foreign currency credit card is used, any discrepancies between the rounding in any foreign currency and the actual billing rate on the customer’s card billing statement are likely to be due to different credit card companies charging different exchange rates.
Free gifts and promotional products
19.1 Free gifts and promotional products offered in conjunction with a purchase may be sent separately and delivery times may vary.
19.2 If you change your mind and return your product, you must also return any free gift or promotional product associated with the promotion that you received as a result of such order. We may charge you a reasonable amount for the Free Gift if you do not return it.
modifications
We may update these Terms and Conditions from time to time and you will be notified of any changes via the email address you provided at registration or via an appropriate advertisement on letterart-store.com. Changes will apply to the use of letterart-store.com after notice has been sent. If you do not wish to accept the new terms and conditions, you should not continue to use letterart-store.com (including purchasing any products on letterart-store.com). If you continue to use letterart-store.com after the date on which the change becomes effective, your use of letterart-store.com indicates your agreement to be bound by the new terms and conditions.
The right to suspend or close your account
21.1 We may immediately suspend or close your account at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. You will not be able to order products on letterart-store.com if your account has been suspended or closed.
Our responsibility to you
22.1 letterart-store.com is provided by letterart-store.com without any warranties or guarantees.
22.2 letterart-store.com may provide content from other websites or resources on the Internet, and while letterart-store.com attempts to ensure that the material included on letterart-store.com is correct, reputable and of high quality, it cannot accept responsibility if it is not This is an issue. letterart-store.com shall not be liable for any errors or omissions or for the results obtained from the use of this information or for any technical problems you may encounter with letterart-store.com. If letterart-store.com is informed of any errors in the materials on letterart-store.com, we will attempt to correct the errors as soon as possible.
22.3 In particular, we disclaim all liability in respect of:
Letterart-store.com is not compatible with any of your equipment, software or communications links.
Technical problems including errors or interruptions in letterart-store.com.
22.3 In particular, we disclaim all liability in respect of:
Letterart-store.com is not compatible with any of your equipment, software or communications links.
Technical problems including errors or interruptions in letterart-store.com.
22.4 If we breach these Terms and Conditions, we will only be liable for any losses you incur as a result to the extent that it is a foreseeable outcome for both of us at the time you order the relevant product or time. Otherwise, you are using letterart-store.com.
22.5 As we only sell Products for personal use, our liability to you will not include any business losses, such as lost data, lost profits, lost sales or business interruption.
Miscellaneous
23.1 You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another company where we reasonably believe your rights will not be affected.
23.2 If you breach these Terms and Conditions and we choose to ignore it, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Terms and Conditions.
23.3 Neither party shall be liable for any breach of these Terms and Conditions due to circumstances beyond that party’s control.
23.4 Except as expressly set out in these Terms and Conditions, all of your personal information will be used in accordance with our Privacy and Cookie Policy.
customer services
If you have any inquiries about online matters, please contact us online [email protected] or by phone: 72178733 Sat – Thu 8.00 am to 9.00 pm; Friday 2:00 pm to 9:00 pm. For retail concerns, please email us at [email protected].
Standard e-voucher terms and conditions
25.1 Use of Electronic Coupons
– In addition to the rest of these terms and conditions, this paragraph 25 (“E-Voucher Terms and Conditions”) applies specifically in addition to the use of electronic coupons issued by letterart-store.com (“E-Vouchers”).
– E-Vouchers can only be used on letterart-store.com, subject to these Terms and Conditions and any other specific terms notified to you in connection with the issuance of the E-Voucher. An E-Voucher cannot be redeemed through any website owned or operated by letterart-store showrooms or through any other letterart-store outlet (eg, e-Vouchers cannot be used for purchases at letterart-store.
The e-voucher is redeemed by entering its code at the appropriate point in the online purchase/checkout process. Refund may be subject to presentation of evidence of your eligibility to use the e-voucher.
Your use of the electronic coupon indicates your agreement to be bound by the terms and conditions of the electronic coupon.
letterart-store.com reserves the right to withdraw or cancel the e-voucher for any reason at any time.
25.2 Electronic Coupons Distribution
– E-Vouchers are and will remain the property of letterart-store.com at all times
The right to use the e-voucher is a personal right of the original recipient and may not be transferred. No e-Voucher may be copied, reproduced, distributed or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, or stored in a data retrieval system, without the prior written permission of letterart-store.com
Electronic coupons that are distributed or circulated without the written consent of letterart-store.com eg on an internet message board, etc. are not valid for use and may be refused or canceled.
25.3 Permitted Use of Electronic Coupons
Unless expressly stated otherwise at the time of issuance of the e-Voucher:
+ Each e-voucher issued will be valid for use by the recipient only once;
+ Only one e-voucher valid for use per customer or household, as the case may be;
+ The e-Voucher may not be used in conjunction with any other special offer or e-Voucher.
E-vouchers cannot be exchanged for cash or used to purchase gift vouchers.
25.4 Excluded Goods and Services
Certain goods or services may be excluded from all e-voucher offers. From time to time, other goods or services may be excluded and any such additional exclusion will be notified to you with the e-voucher or through letterart-store.com.
– E-vouchers may be limited to redemption in respect of certain products or services or some products or services may be excluded from the scope of use of the e-voucher, in which case a notice will be sent to you at the time of issuance of the e-voucher.
Excluded goods and services will not be counted under any qualifying terms of offers and you will not benefit from any promotional discount.
25.5 Minimum Spending Requirements
Where redemption of the e-Voucher is subject to a minimum spend requirement, redemption is only permitted in connection with purchases of Eligible Products that will be communicated to you at the time the e-Voucher is issued. Excluded products and supplemental fees, such as delivery, do not count towards the minimum spending requirement.
25.6 Debit Account
When an online offer states that a percentage discount will be given on a purchase, the cost of eligible purchases will be reduced by the specified percentage discount.
Supplementary fees such as delivery fees may not be deducted unless specifically stated in the offer description.
25.7 Security and Fraud
When you use an electronic coupon, you warrant letterart-store.com that you are the duly authorized recipient of the electronic coupon and that you are using it in good faith.
If we reasonably believe that any e-Voucher is being used illegally, we may refuse or cancel any e-Voucher and you agree not to file a claim against us with respect to any refusal or cancellation.
– If we decline an e-Voucher submitted as part of an order, for any reason, we will inform you prior to sending the order to advise you of the correct cost of the order and give you the opportunity to cancel the order.
25.8 Limitation of Liability
Orders placed with e-vouchers are accepted by letterart-store.com in the usual manner (as described in paragraph 25 above).
letterart-store.com shall not be liable to any customer for any financial loss arising from the rejection, cancellation or withdrawal of any electronic voucher or any failure or inability of the customer to use the electronic voucher for any reason.
25.9 Change
We reserve the right to change or terminate the operation of any e-Voucher at any time without notice.
letterart-store.com is owned and operated by The Letter Art Foundation.
